Terms and Conditions
Types of personal information we may hold about you
Information we may hold about you may come from the following sources:
- Directly supplied by you on our websites;
- When accessing our services through applications on websites operated by other organisations;
- Gained from enquiries about our products and services;
- Provided by other companies who have your permission to share information about you;
- IP address, identification number, online identifier, location data and other similar identifying information required for your devices to communicate with websites and applications on the internet.
How we use your personal information
Your personal information may be used in the following ways and at all times subject to your express permission:
- For personalised content, products, services, tailored and personalised recommendations;
- To monitor, improve, develop and protect our content, products and services;
- Transfer data to our agents and business partners to ensure the highest standards across our brand and services;
- We may transfer your information to our data processors outside the European Economic Area with appropriate measures and controls in place to protect your information.
Fraud prevention and credit
- For credit referencing and fraud prevention by Group entities and by external companies for use in credit decisions;
- For fraud detection and debt recovery purposes;
- We may transfer your information to our data processors outside the European Economic Area with appropriate measures and controls in place to protect your information. This information will be shared in accordance with appropriate data protection laws, regulations and regulatory guidance. In all instances, we will take into account the nature of the information we are transferring, and the level of protection provided by those processors;
- If fraud is identified through false or inaccurate information, the details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information;
- Our Group entities and other organisations may also access and use this information to prevent fraud and money laundering, for example when: checking details on applications for credit and credit related or other facilities; managing credit and credit related accounts and facilities; recovering debt; checking details on proposals and claims for all types of insurance or other types of financial services; or checking details of job applications and employees;
- We and other trusted organisations may access and use information recorded by fraud prevention agencies globally;
- In the detection and prevention of fraud and other crimes; and for the purpose of safeguarding someone’s vital interests, national security, responding to statutory obligations or requests from the courts and enforcement authorities.
- To enable us to comply with any legal or regulatory requirements;
- To protect or enforce our rights or the rights of any third party;
- If applicable, the successors of our business may be privy to your information for the purposes set out in this privacy notice.
Unless you’ve asked us not to:
- We’ll send you periodic newsletters and other information about content, products and services you have chosen or are entitled to receive;
- We’ll send you direct marketing. This may include communication by post, telephone, SMS or email, about us and our business partners’ content, products and services, events and special offers. Where applicable, this may continue for a reasonable time after you have ceased to be a customer of ours; and
- We’ll provide you with more relevant tailored advertising.
You have the right to request that Interflight adjust, delete or block your processing data. If you wish to adjust what information we use or how we use it, you can do so by contacting us at firstname.lastname@example.org Please note, we may need certain information to enable us to provide you with the products and services you ask for, so changes you make to your preferences or restrictions you ask us to make on how we use your data may affect what services we can provide. Interflight takes your privacy and data protection seriously, if you are in any doubt as to the status of your data or do not feel comfortable with your preferences, please do not hesitate to contact us.
Marketing and tailored advertising
You can choose not to receive direct marketing or tailored advertising. You can adjust your preferences by contacting us at email@example.com. You can also click on the “unsubscribe” link to refrain from receiving marketing information from us.
Online behavioural advertising
If you have any queries, comments or complaints about this privacy notice, your data protection status, any information we hold or to request of copies of the information we hold about you, or to amend or transfer your records or data, please contact firstname.lastname@example.org or to address letters to our registered office: Heathrow Business Centre, 65 High Street, Egham, Surrey, TW20 9EY.
Please ensure you notify us of any updates, amendments and corrections to your information by contacting us online at email@example.com
If you wish to make a complaint about how we use your information, please contact our Data Protection Officer, in the first instance, and we will do our best to help. If you are still unhappy, you can contact the Information Commissioner’s Office via their website: www.ico.org.uk
We will occasionally update this privacy notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using the contact details we hold for you for this purpose. We encourage you to periodically review this notice to be informed of how we use your information.
This Privacy and Cookies Notice was last updated in August 2016.
The contents of these pages are copyright ©Interflight. You may download them to a local hard disk and print extracts from this website for your personal use. You may also recopy downloaded extracts and share them with others provided you do not do so for profit. However, reproduction of part or all of the contents in any form is prohibited unless for personal use. Unless otherwise stated, none of the content on this website may be copied or otherwise incorporated into, or stored in, any other website, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other).
To avoid doubt, framing of this site or any part of it is not permitted without express permission. You are, however, welcome to link to any page of this site from your own website. Notwithstanding the above, caching of this site is permitted by an information service provider acting in the normal course of its business as provided for in the Electronic Commerce (EC Directive) Regulations 2002. Any enquiries regarding this should be directed to firstname.lastname@example.org
This website is a service of Interflight – these pages contain general information only. makes no warranties, representations or undertakings about: any of the content of this website (including, without limitation the quality, accuracy, completeness or fitness for any particular purpose of such content); or any content of any other website referred to or accessed by hypertext link through this website (“third party site”).
Interflight does not endorse or approve the content of any third party site, nor will Interflight have any liability in connection with any of them (including, but not limited to, liability arising from any allegation that the content of a third party site infringes any law or the rights of any person or entity). Any enquiries regarding this should be directed to email@example.com
You should be aware that when you access or use our content, products and services, we may collect information from the devices you use to receive Interflight content, products and services by using ‘cookies’.
If you’d like to learn how to manage these cookies and choose whether or not to receive certain information, please see the section “Controlling My Cookies” below.
How do cookies work?
Cookies are small bits of text that are downloaded onto the devices you use to receive Interflight content, products and services and access online information. Your browser makes these cookies available every time you visit the website. This allows it to identify you and tailor what you see on your device.
What are cookies are used for?
Cookies are an important part of the internet. They make using devices and accessing online information much smoother and affect lots of the useful features of websites. There are many different uses for cookies, including:
- The provision of content, products or services that you have requested;
- To act as an essential component in helping devices download or stream information, or so you can move around websites and use their features. Without these cookies, content, products or services you’ve asked for, these actions can’t be provided;
- Remembering if you have already filled in a survey, so you’re not asked to do it again.
- Restricting the number of times you’re shown a particular advertisement. This is sometimes called ‘frequency capping’;
- Giving you access to content provided by social-media sites like Facebook or Twitter.
We like to monitor what websites, information and links are popular and which ones don’t get used as much to help us keep our information current and relevant. Identifying trends on how people navigate the site and when and where ‘error messages’ may originate also allows us to improve our performance.
A group of cookies, often called ‘analytics cookies’, are used to gather this information. The information collected is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity. Analytics cookies are used to improve how an application, a website and its pages work.
The applications, web locations, websites and communications you get from us contain small invisible images known as ‘web beacons’ or ‘ pixels’. These are used to count the number of times the page or email has been viewed and allows us to measure the effectiveness of the communication.
Sharing information collected by cookies
Controlling my cookies
How can I see and manage my cookies in my browser?
Virtually all modern browsers allow you to see what cookies you’ve got, and to clear them individually or all of them at once. To find out how to do this, go to aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers.
How can I choose not to receive Online Behavioural Advertising and other tracking cookies?
In addition to the controls available on your computer, there are other ways of choosing not to receive Online Behavioural Advertising and other tracking cookies. Please note, that most of these choices work by setting a cookie that overrides the behavioural advertising cookie. If you clear all your cookies, you will also clear these opt-out cookies, therefore changing your preferences. In this instance you would need to choose again.
Terms and Conditions of the Incentive Scheme for Interflight (Air Charter) Limited
1.0 The Incentive Scheme shall only be available to fully registered BACA members with a corresponding registered address (“the BACA Member”).
1.2 The Incentive Scheme shall entitle the Member to a rebate of up to 2% on Qualifying Contracts under these Terms and Conditions.
2.0 To qualify:
- A BACA Member must successfully complete a minimum of two charter contracts (the “Qualifying Contract”) with Interflight within the Qualifying Period to receive 1% rebate;
- A BACA Member must successfully complete a minimum of five charter contracts (the “Qualifying Contract”) with Interflight within the Qualifying Period to receive 2% rebate;
- the Qualifying Period is one calendar month;
- a Qualifying Contract is any Interflight charter contract comprising one or more legs booked within one charter contract;
- as a successfully operated Qualifying Contract, the flight(s) must be fully paid, operated and completed without any outstanding payments or flight issues, within the Qualifying Period;
- BACA membership number and address must be quoted to Interflight at contract stage.
2.1 For the avoidance of doubt a contract is not qualifying if the contract, or any leg or part of the contract is operated in a later or subsequent month to which it is contracted, however this Qualifying Contract shall be carried over to the subsequent month’s qualifying.
2.2 If a Qualifying Contract is cancelled the contract will no longer qualify. Payment of any cancelation charges if applicable will not constitute a qualifying contract.
3.1 A BACA Member will be entitled to receive up to 2% rebate of the total charter value of the Qualifying Contracts (the “Rebate”) provided that the Qualifying Contracts are fully paid, operated and successfully completed within the Qualifying Period.
3.2 Any additional fees or expenses incurred on a Qualifying Contract that are excluded from the total charter value will not constitute a qualifying contract.
3.3 There is no upper limit or capped amount on the Rebate.
4.1 A Rebate will only be payable by Interflight on their receipt of an invoice from the BACA Member for the agreed Rebate amount. All invoices must be received within twelve months after the date of the last Qualifying Contract.
4.2 The Rebate shall be payable by cheque in GBP.
4.3 A Rebate shall only be made payable to the Member’s BACA registered Company name and address with the corresponding BACA membership number.
4.4 A Rebate shall not be payable to any individuals or unrelated third parties under any circumstances.
4.5 If the BACA Member is not the contracting party on a Qualifying Contract, but the BACA Member was instrumental in procuring a Qualifying Contract and continues to act as the Agent for the end client throughout the flight, the BACA Member shall include a commission agreement between the BACA Member and Interflight, together with the invoice pursuant to clause 4.1, in order to be eligible for the Rebate.
4.6 Any newly registered BACA members will be eligible for participation in the Incentive Scheme the following calendar month after full registration with BACA, and in compliance with clause 4.3 of these Terms and Conditions.
5.1 The Interflight decision shall be final in the event of any dispute.
5.2 The Terms and Conditions shall commence on 1st September 2017 and are valid until as decided by Interflight.
Conditions of carriage
|1.1||In these conditions (“Conditions of Carriage”) the following expressions shall have the following meanings:|
|1.2||Capitalised terms not defined in clause 1.1 of these Conditions of Carriage shall have the same meanings as set out in the Terms.|
|2.||Application of Conditions|
|2.1||These Conditions of Carriage apply to all Charter Flights.|
|2.2||In the event that IFAC arranges any third party carrier to provide flights in substitution for the Charter Flight or any part of it, these Conditions of Carriage shall apply to such substitute flight.|
|2.3||If these Conditions of Carriage are inconsistent with any tariffs or laws which apply to your contract of carriage with us, the tariffs or laws will apply.|
|3.||Tickets and Boarding|
|3.1||IFAC may refuse to carry any Passenger who does not produce for inspection:|
|3.2||The Ticket may not be transferred to another person and is valid only from the departure airport to the destination airport (via, if applicable, any stated stopping places inbetween).|
|3.3||If a Passenger misses the Charter Flight then the Ticket becomes invalid and IFAC shall have no liability to the Passenger.|
|3.5||IFAC may refuse to allow a Passenger to board (or, having boarded, may refuse to carry them and if necessary have them removed) if:|
|3.6||If IFAC refuses to carry or removes a Passenger for any of the reasons stated in clause 3.5 of these Conditions of Carriage then the Ticket or any unused portion of it may be voided at IFAC’s discretion with no liability to the Passenger.|
|3.7||In the event that a Passenger chooses to carry a pet or animal on the Aircraft, IFAC is a DEFRA approved operator and has the relevant approvals to carry pets or animals into certain certified airports within the United Kingdom. The carrying of pets or animals is subject to:|
|3.8||IFAC may facilitate the carriage of unaccompanied children, subject always to the written permission of a next of kin.|
|3.9||The carriage of any Passenger with any relevant medical or mobility issue shall be entitled to fly subject to a relevant medical practitioner certificate and subject always to IFAC discretion.|
|4.1||Any Baggage in excess of the free baggage allowance stated in the Booking Confirmation must be paid for by Passengers at IFAC’s rates for excess baggage from time to time.|
|4.2||The Passenger must not carry any Prohibited Items in his or her Baggage and IFAC may refuse to carry (or, if already boarded, may refuse any further carriage) any Passenger whose Baggage is found to contain any Prohibited Item.|
|4.3||IFAC may refuse to carry any Baggage containing prohibited items or oversized/heavy Baggage or any Baggage that cannot be stored safely in the hold or cabin of the Aircraft and that in any event shall be at the discretion of the Captain.|
|4.4||Schedules & denied boarding compensation|
|4.5||IFAC may alter scheduled departure times including after the Ticket has been issued to the Passenger.|
|4.6||IFAC shall use commercially reasonable endeavours to avoid delays to the Charter Flight, including, if it deems appropriate, arranging for a substitute aircraft or carrier to carry out all or part of the Charter Flight, however IFAC does not guarantee the scheduled times for Charter Flights.|
|4.7||If the Charter Flight is delayed or cancelled then the Charterer shall be contacted at the earliest possible time and the Charterer shall be notified of any changes to make any alternative arrangements or confirm any necessary refunds.|
|4.8||Nothing in these Conditions of Carriage shall be construed to exclude or limit Passengers’ rights and remedies under EC Regulation 261/2004 in respect of denied boarding and of cancellation or long delay of flights.|
|5.||Behaviour on the Aircraft|
|5.1||If IFAC reasonably believes that a Passenger has attempted to or has in fact:|
then IFAC may take such measures as its deems necessary to counteract such behaviour, including restraining the Passenger and removing him or her from the Aircraft.
|6.||Travel Documents, Entry, Customs and Security|
|6.1||Passengers are solely responsible for:|
|6.2||The Passenger shall reimburse IFAC if IFAC is required to pay any fine resulting from the Passenger’s failure to obey the laws, orders or demands of any country flown from, entered into, or through which the Passenger transits.|
|6.3||If the Passenger is refused entry into any country then the Passenger shall reimburse IFAC for any penalty assessed against IFAC and for the full costs of transporting the Passenger from that country and for the avoidance of doubt no part of the Charter Price shall be refunded.|
|6.4||Passengers must submit to any security checks required by airport or other government officials or carriers (including IFAC).|
|6.5||If necessary, Passengers must be present at any inspection of their Baggage by customs or other authorised officials. IFAC shall have no liability for any damage caused to Baggage arising during or as a result of such an inspection.|
|7.||Liability for Damage|
|7.1||IFAC’s liability for the carriage of Passengers and Baggage is governed by:|
|7.2||Liability for death, wounding or other bodily injury to Passengers|
|7.3||Liability for damage to Baggage|
|7.4||Liability for damage caused by delay|
|7.5||Time Limit on Making Claims|